You also can choose PayPal, Amazon Payments, or Bitcoin when placing an order with us. In this way, you do not have to enter any of your billing or financial information on Relgard's website.
For Express Shipping, this delay is usually 1 business day. For airmail packages, the delay can be up to 3 working days.
All products that arrive in the Relgard warehouse are checked for perfect appearance and correct functionality by our QC engineers.
Our packing team checks again to make sure that the right accessories are included and that the electrical socket/adapters are correct for your country.
(Please note in the case of region-specific items such as PAL / NTSC TV/Video Color Regions, digital TV, GSM mobile phones, etc., you are responsible for ordering the correct units and we will send you exactly what you order.)
In the case of delivery methods or destinations which lack a confirmed delivery tracking date, we will assume that the warranty period started 30 days after we sent out your order.
But sometimes things can go wrong... that's why we back all our products with a 6 -month warranty.
If, unfortunately, the product you bought from Relgard.com seems to have a problem, please find below the details of what you can do in 3 steps:Step 1
Try to troubleshoot the item by checking the manual we provide in the package .Often you can solve the problem without your having to send anything back. In many cases the product seems to have a problem, but it can be solved by restarting, installing properly, or fixing an accessory.
If you still have difficulties with your item especially for complicated products such as Car DVD Players, GPS, fingerprint or Security Camera Systems, we will recommend that you get the product installed or inspected by a qualified technician to confirm that it is faulty rather than incorrectly installed.
Once you have confirmed the product is faulty after going through steps 1 and 2, contact us. Provide your order number and the product code and all the steps you have tried to remedy this issue. We will review your case to allow a return under warranty and have the item repaired at no charge to you.